As soon as Jacky Tam joined the DCC
Suffield site as Coordinator, Construction
Services in 2015, he started thinking about
possible process improvements. His nominator for
the Innovation Award, Administrative Assistant
Tara Goddu, notes Jacky is a frequent contributor
to the inCubator, and has already developed an
electronic "Transparent Received Date Stamp"
and an Excel document that tracks facilities
management work orders and payments.
Danny Bielesch, Regional Service Line Leader,
Construction Services, explains: "Jacky has a
knack for technology and he is always thinking
about ways to optimize the use of our electronic
tools. He shares these tools freely amongst his
co-workers… What's more, Jacky doesn't need a
formal process to innovate. He just does it. Jacky
identifies a problem, develops a solution, tests it,
and implements successful solutions."