Serena Fensky
Serena Fensky
SUPERLATIVE SERVICE
Dealing with differing expectations and project objectives for British and Canadian military contingents is all in a day's work for Serena Fensky, Technical Specialist, Real Property Management. Her nomination for the Customer Satisfaction–Individual Award joins her award of the British Army Training Unit Suffield (BATUS) Commander's Coin, representing how she balances the goals of multiple Client-Partners. "Her diligence and dedication in seeking relevant information results in excellent scopes of work that require minimal clarification and ultimately a quality endproduct for her clients," says her nominator Danny Gruner, Regional Service Line Leader, Real Property Management Services.