Erin Rice, Shawn Burns, Chris Mackenzie, Angelica Solyom and Michael Yegani
The Real Property Operations Support West and Pacific Teams
Seizing Opportunity
The Real Property Operations Support West and Pacific Teams—Erin Rice, Shawn Burns, Chris Mackenzie, Angelica Solyom and Michael Yegani—were nominated for the Service Development Award for their development of Joint Program Tracking tools. "The teams challenged themselves to create a tool that would add value to service delivery by gathering and combining all the DCC and DND data in a format that would be relevant and understood by both groups," says their nominator, Cherry Riley, Regional Service Line Leader, Contract Services. Working closely with their DND counterparts, they developed a tool tailored to both regions. Their approach built trust, removed communication barriers, and fostered positive relationships with DND.